Support is a part of our software.
For over 30 years our customers have come first. Having quality software is important but having a team of people to support you when issues arise is critical to your experience with any computer system.
A Few of our Trainers
Ampstun Customer Service
Among the lowest annual support fees in the industry.
Our annual support is unlimited; you won’t be billed each time you call for assistance.
We are firm believers in face-to-face training for new customers.
Our trainers and programmers have been in the utility software industry for decades.
Live support hours are Mon-Fri 8am-5pm EST.
Remote access and phone training available.
After hours emergency contact for urgent issues.
Web based systems are monitored 24/7 for security.
96% of help desk calls placed during support hours are answered immediately.